2,503 total
The lady who answered all of my questions lm 73 not technically savvy but she was not only professional she was very caring as well so as a well known panel would say it's a yes from me 😉
Date of experience: 27 April 2024
Very good customer service, good odds on sport and a great choice of different Casino Games/Slots. Bonus very good as well.
Date of experience: 28 April 2024
What on earth has Betfair done to it's online app??? They've taken something completely user friendly and simple, over-complicating it to the point where it's unusable. I could not even find my way to the betting slip. Ridiculous!
Date of experience: 27 April 2024
One of the better sites, quick responses and hassle free. Good return rate aswell. Would definitely recommend
Date of experience: 26 April 2024
My score was for Brenda who dealt with me and not for my issue being resolved, score would of been very low otherwise.
Date of experience: 25 April 2024
Opted in to receive 50 free spins
I met all requirements and never received the spins
I contacted betfair and they stated it was because I paid via bank transfer and not debit , but yet they won't allow me to add my card for debit transactions only bank transfares , (I don't get it as at the end of the day it's the same bank) it also dosnt state this in the T/C of the promotion, so now I have to apparently wait for an email regarding this :(
Either way the agent was responsive and I couldn't fault them , but I just think a few things are misleading on the site
Date of experience: 24 April 2024
100% rigged slots, endless spins and you won't get a bonus or feature and if you do pays pennies, nowhere near advertised pay rates
Date of experience: 24 April 2024
So i have been withdrawing normal amount (500 or less) and it usually gets through in seconds or as soon as I click withdraw. But when you get to a certain amount (thousands), they make stuff up to delay your withdrawal. They tell you it can happen as there is “high influx” of withdrawals. As soon as they lose, they make it harder for the client. This site is dodgy. Please do not try! Very awful service and they just think that you will just take their reason for it. They think you are stupid enough not to realize that there is a certain amount of withdrawal which triggere this to happen. Scamming pigs!
Date of experience: 25 April 2024
DO NOT PLAY DEAL OR NO DEAL on any gambling sites, it’s rigged I spent £1k in total on 3 different sites and it is rigged, gambling should b fair you win some n lose some. But this game stay away from 5 bonus rounds and max win on bonus £30. Fixed and rigged stay away from playing DEAL OR NO DEAL
Date of experience: 24 April 2024
They sent me a very dodgy email wanting all my personal details, when I tried responding, I received a mailer demon so Googled official site, used that email and guess what mailer demon again. Has anyone else had this happen?
Date of experience: 22 April 2024
They responded extremely quickly to the blip I had using their system and sorted it all out for me in less than 15 minutes
Date of experience: 22 April 2024
They try to charge a ridiculous 20% commission when you start making any real money on their site.
And they only show you betting records going back 3 months.
Just an annoying company to deal with. I recommend Matchbook, BETDAQ or Smarkets.
Date of experience: 19 April 2024
Great Customer service. Especially since i can compare with other Bookies, like Skybet. No waiting for Live Chat and everything was resolved right away. Very nice and polite customer service representatives. Professional services.
I chat with Maria and she very nice and helpful girl she done her job and give all answers to my questions very kindly and sweet.
Thanks Maria xx
Date of experience: 06 April 2024
I signed up for enhanced odds, I noticed the criteria was deposit £10. I deposited 2 x £5. I spoke to Sajac and he ensured me that I had met the criteria (screenshot this). When the bet came, I did not get what was offered and confirmed. When I spoke to a second person, Deepika she said that Sajac never said I meet the criteria. I even zoomed in and circled and continued to say he never said that and simply closed the conversation. I’ve honestly not known anything like it. Frustrating that there doesn’t seem to be an option here to upload the photos.
Date of experience: 17 April 2024
Betfair was a bit of a nightmare getting though security problems especially as my wife also has an account and Betfair seem to think it was a duplicate account and chose to suspend mine after my wife funded her account. Finding how to contact someone to speak to is a mission when you can't log in. Luckily I managed to talk to agent Yash via a chat box and we eventually goy my account un-suspended. The whole experience was stressful, but ultimately successful.
Date of experience: 10 April 2024
Avoid Fishing frenzy 1,500 spins not a single scatter prize I mean odds on that???? The reels are rigged don’t fall like in a shop
Date of experience: 28 April 2024
Great Customer service. Especially since i can compare with other Bookies, like Skybet. No waiting for Live Chat and everything was resolved right away. Very nice and polite customer service representatives. Professional services. It is he only Bet exchange service i will use. And Sportsbook is amazing too.
Date of experience: 03 April 2024
Signed up for 30-1 odds on Man City real Madrid’s promo for over 0.5 and betfair refused to honour the promotional deal. Absolute scam
Date of experience: 17 April 2024
Had a great human support me today on Betfair, Rohitha. I don't know site very much till i navigate it more, but she managed to get my funds back as i had binned the bets and thought funds would return instantly which wasn't the case. All good in the end got my funds back. Still think it would have been sooooo much quicker if I had spoken with someone instead of typing over and over. Anyway this is the state of the world at present. But many thanks Rohitha for being patient and answering my concerns.
Date of experience: 05 April 2024
Sign up to their offers, you click verify by sms, just takes you to a terms and conditions page with no option, you then go on live chat, get sent a link that just doesn't work, and my Mrs is good with technology and even she couldn't figure it out. Cowboys. Avoid them.
Date of experience: 13 April 2024
