William Hill Reviews

Wow, absolutely shocking company. The hoops I had to jump through to release the £10 I was owed back into my bank account was appalling.

100 do not use. They’re like the sports direct of betting companies.

Short of signing a document in the excrement of Christ himself I wasn’t sure exactly what they weee expecting of me. Wasted more that £10 worth of my time getting it back, much more, but it’s the principle and don’t want them keeping my money in their grubby hands any longer than they have.

Date of experience: 16 April 2024

30-40-50 dead spins without a single win this place is by far now the worse casino out there it’s just horrendous how they’ve managed to keep a 1.6 star rating is beyond me when there clearly ripping off customers constantly the rare bonus you do receive is 20-30X your wager or lower AVOID this rubbish it’s a scam

Date of experience: 14 April 2024

They suspended my account as I was winning off their promotions. Asked me for face passport pic and documents after 6 months of being a customer.

Stay away from these cowboys. Total robbing bar stewards.

Other bookies out there.

Date of experience: 14 April 2024

Just seen an advert on tv. Join william hill vegas. After 6 months of being massively ripped off by them. So thought I'd give william hill another review. Please stay away from this site..

Date of experience: 15 April 2024

Been banned from receiving promotions, impossible to speak to anyone but a robot.
Absolutely at a loss but it appears that I am not the only one. Why offer promotions if you don’t like it when someone wins ?.
Plenty of other bookies about happy to take my money.

Date of experience: 01 April 2024

I keep giving it the chance of redemption but keep getting screwed over on obviously simulated. Not. Random. R. N. G.
Whatever these idiotas are doing they need to review the R. N. G. For poker. It keeps giving roulette results.
Xxxxxxx con...
Date of experience is 2019 to 2024.
Cranks.

Date of experience: 14 April 2024

JUST BEEN UPTO ALFRETON DERBYSHIRE GRAND NATIONAL DAY...LADBROKES RAMMED,BETFRED RAMMED,WILLIAM HILL 4 PUNTERS IN THE SHOP,AND LESS THAN 700 SLIPS TAKEN ON BUSIEST DAY OF THE YEAR🙈🙈🙈,I THINK WORD MIGHT HAVE GOT AROUND THAT THEY DONT PAY OUT ON WINNING BETS AFTER ALL THEY GOT POLICE TO REMOVE ME FROM THE PREMISES,ALL I DID WAS BET A WINNER!!!! AND A LOT OF PEOPLE I KNOW WERE IN THE SHOP AT THE TIME 🤣🤣🤣🤣🤣🤣

Date of experience: 13 April 2024

Used them for years but got to the stage where i only bet once a year on the national. This year i found myself locked out of my account after a password reset still no joy. The only contact ive been able to gain is with the live bot which told me my account has been banned and couldn't let me know why.
So be careful as it seems they can just ban you and keep the money you have in there anytime they want, awful service and actual theft!

Date of experience: 12 April 2024

Stick to football betting on this site. All casino slot games are RIGGED. I can guarantee you could spend hundreds or thousands and still win nothing.

Date of experience: 15 April 2024

If there's any such ratings like half a star or nil that's what this bookie deserve!!!Absolutely pathetic to say the least. I was on hold for hours end and then spoke to an incompetent advisor absolutely no clue what so ever. I made a deposit the other day hoping to get into odds boost with only £1 available as I was seriously stake restricted. However, every time I placed a £1 bet it wont even I mean even £1 bet !! So I decided to take back my £10 but it seems I cannot withdraw my £10 and I was waiting here for 2 hours and after all that the supervisor came and they informed me will email me but since then nothing!!!

This is one of THE worst company I have ever seen and be warned of this bookies stay away. They not only interested not only your money but also no interests what so ever of your wellbeing a certain level of customer service.
Thus matter will now be passed over to UKGC and IBAS for full investigation as they unlawfully withholding my funds.

Date of experience: 12 April 2024

I placed a few bets on William Hill and one minute later these bets were replicated and the money taken from my account. When I made a complaint they told me that the bets would stand and immediately cut off the chat. If I wanted to escalate my grievance, (which I was eager to do) then I would have to open a new chat and go through the whole process again. This was after waiting for over an hour for a reply. Awful company. Take your business elsewhere!

Date of experience: 12 April 2024

On 4th of March, I opened a William hill account for the Cheltenham Festival, on 8th of March after slow checks I was finally emailed to confirm the account was fully verified.

I deposited €500 and subsequently lost this during the Chelt festival.

A few weeks later I made a further deposit of €1000, after placing a few bets that William Hill voided, I still had €1000, I then went to withdraw my money and the option was no longer available, I was unsure to why as they had not made any attempt at communciation. After spending hours on their AI like live chat and mail they requested a tonne of unnecessary documents, proof of funds, my writing my name on pieces of paper and holding them next to my face.

These checks are ludicrous and as such I was happy to close the account and take my business elsewhere.

Of course William Hill were happy to go against Gambling Commission rules of asking for further documents upon withdrawal which could have been requested much earlier.

Bear in mind, I have not won a single penny off William Hill but they have now decided they won’t be returning my balance unless I provide said documents. Which I will not do, I am now trying to get an IBAS escalation number and SAR off them which they are hesitant to provide.

All in all, do not bet with William Hill, even if unlike me you are able to win some money, chances are you won’t get paid.

Date of experience: 31 March 2024

Worst customer services ever! I recently opened an account and placed a bet of £745 on an accumulator, the bet was accepted. Upon logging in this morning I saw that my account had been closed. I immediately contacted customer services who said there’s nothing they could do and that they needed documents from an account which was opened years ago. I explained that until the issue is resolved can I have my bet voided until we get my account cleared up. The agent said they were unable to do so as there was a restriction on my account. Agent clearly didn’t want to help me and now I have zero control over my bet. I would avoid and use their competition who clearly value customers more than this company

Date of experience: 11 April 2024

please be warned i put a bet on Phil Foden to have 1 shot on target against Palace as he was not playing attempted to void to this i got very short shrift with blunt if hes on the bench bet stands all other companys give you your stake back or at least offer an alternative bet be warned william hill are crooks.to add insult to injury ther is no cash out DO NOT DEAL WITH WILLIAM HILL.BE WARNED.

Date of experience: 06 April 2024

Another game played for days constant losses and finally get a bonus 10 free spins seven completely dead and a whole 85p won. This place is 100% not random and just keeps happening no question it’s rigged AVOID the worse casino there is

Date of experience: 08 April 2024

another month like 6 months on the trot and another dead session if it was truly random then it would not be constant losses each month sick and tierd of the manipulated rtp on slots here it would not surprise me if they lowerd all the rtp on slots yet again! disgusting place to play and you are better of burning your money!

Date of experience: 08 April 2024

Very poor service I type promo code T60 but they said I didn't do that. Second thing my account get restricted from the beginning, on my stakes, and them are very low. They told me that even if them register my bonus T60 I won't be able to use it because my stake restrictions. Totally wasted of time...

Date of experience: 11 April 2024

Robbing bast****, £300 on absolutely no return on the vegas market, and to top it off all the odds are awful and the promotions are also shi**

Date of experience: 13 April 2024

Had an email today from William Hill saying they want a bank statement for february,march and april showing the transaction to William Hill on 12th march (Thats only time ive used my card with them) The winning bet they are refusing to pay out 4 week after its won!!!Can you imagine going into a shop and them asking "Can we see your bank statement to see if you can afford to buy this item?" The country would go bankrupt,Now remember i paid this bet on with my DEBIT CARD, So funds were in the account,Now ive had paperwork saying they wont take a bet of me in that shop, i know that anyway!!!It doesnt say anywere i am banned from the premises,i was informed that il be arrested if i go in again,Looks like i should get arrested day after day what are they going to say to the judge? MR DOUGLAS WAS BANNED BECAUSE HE HAD A WIN🤣🤣🤣🤣 IM NOT SENDING MY BANK STATEMENT FOR 3 MONTH ITS NONE OF YOUR FU##ING BUSINESS,ALL YOU LOT NEED TO KNOW IS IF YOU HAD ASKED ME FOR A BANK STATEMENT BEFORE THE BET WAS PLACED I WOULDNT HAVE HAD THE BET,YOU TOOK THE BET ,TOOK THE £6000 NOW PAY UP THE £39,000 YOU OWE ME....HOW MANY OTHERS WITH ONLINE ACCOUNTS DONT GET AN AFFORDABILLITY SEND DOCUMENTS TILL YOU PRESS THAT WITHDRAW BUTTON? 1000s daily...MOST CORRUPT BUSINESS SECTOR IN THE COUNTRY AS IT IS NOT REGULATED PROPERLY

Date of experience: 12 April 2024

William hill you can shove your site never had any problems than you decide to close my account for no reason what wrong because I am not spending enough money or what o well never mind I take my custom else where don't recommend this site to no one really poor site good bye

Date of experience: 13 April 2024