Praises to betfair
Praises to betfair. I have been with them a few years im not a big punter just a pensioner that likes to do E/W L15 on a saturday to watch racing on tv. I admit i closed my account because i had an Iffy fit over a free bet issue, so to replace then I tried skybet I am registered with them for the Free ITV7 bets, It ended up for some reason (Ive had no explanation) they sent me an email saying they were closing my account and put a "Self exclusion" on my account this effectively locked me out of Betfair as they are under the same parent company. How nasty of them. So I contacted Betfair explained about myself closing the account but also what skybet had done to me they on their chatline were very very helpful and understanding, the agent I spoke with on Friday night 15th March certainly went the extra mile, so a massive big thanks to her and for sorting my account out. But because of what skybet did I have from Friday night a 24hr cooling off period thats ends tonight Saturday 16th March 2024 so hopefully I will be able to log in again. A big thanks again to the agent who helped me sort this.Apart from "My Tantrum" the time Ive been with betfair I have never had any issues. In my opinion a fair honest company.
Date of experience: 15 March 2024