Opted in to receive 50 free spins
Opted in to receive 50 free spins
I met all requirements and never received the spins
I contacted betfair and they stated it was because I paid via bank transfer and not debit , but yet they won't allow me to add my card for debit transactions only bank transfares , (I don't get it as at the end of the day it's the same bank) it also dosnt state this in the T/C of the promotion, so now I have to apparently wait for an email regarding this :(
Either way the agent was responsive and I couldn't fault them , but I just think a few things are misleading on the site
Date of experience: 24 April 2024